Refund Policy

This Refund Policy applies to services purchased from Inkspire Digital. Because our work is project-based and often begins soon after booking, refunds are handled according to the stage of work completed and any third-party costs already incurred

Project-Based Services

Publishing, editing, formatting, web design, and related services are customized project-based services. Because work is scheduled and performed specifically for each client, refunds are not handled in the same way as physical-product returns.

Deposits and Initial Payments

Deposits and initial payments may be used to reserve project time, begin planning, review materials, or start production work. Once work has begun, completed work and time already invested are generally nonrefundable.

Cancellation Requests

If you wish to cancel a project, you must notify Inkspire Digital in writing by email. If work has not yet started, we may review whether a partial or full refund is appropriate. If work has already started, any refund will depend on the work completed, project stage, and any outside costs already incurred.

Completed Work and Third-Party Costs

Fees for completed work, delivered work, approved work, or third-party costs are nonrefundable. This may include design work, editing work, formatting work, domain purchases, hosting, software fees, platform fees, printing setup costs, or other approved project expenses.

Project Delays

If a project is delayed because required client materials, approvals, or responses are not provided on time, the project may be paused or rescheduled. Delays do not automatically create a right to a refund.

Dispute Resolution

If you are dissatisfied with any part of a service, please contact Inkspire Digital first so we can review the situation and attempt to resolve it in good faith before any payment dispute is initiated.

Contact

If you have questions about this Refund Policy or need to request a cancellation review, please contact us through our Contact Us page.